Privacy Policy

Last updated: January 2024

1. Information We Collect

When you interact with our website or services, we may collect the following types of information:

• Name and contact details provided through our booking forms
• Email address for appointment confirmations and communications
• Service preferences and appointment history
• Technical data such as IP address, browser type, and device information
• Cookies and similar tracking technologies as described in our Cookie Policy

2. How We Use Your Information

We process your personal data for the following purposes:

• Processing and confirming appointment requests
• Communicating with you about your bookings and our services
• Improving our website functionality and user experience
• Analyzing website traffic and usage patterns
• Complying with legal obligations

3. Legal Basis for Processing

We process your personal data based on one or more of the following legal grounds:

• Contract performance: Processing necessary to fulfill appointment requests
• Legitimate interests: Improving our services and website functionality
• Consent: Where you have given explicit permission for specific uses
• Legal compliance: Where required by applicable law

4. Data Sharing

We do not sell your personal information to third parties. We may share data with:

• Service providers who assist with website hosting and technical operations
• Analytics providers to help us understand website usage
• Legal authorities when required by law or to protect our rights

5. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected. Appointment records are typically retained for a period of two years. You may request deletion of your data at any time, subject to legal retention requirements.

6. Your Rights

Under applicable data protection laws, you have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate information
• Request deletion of your personal data
• Object to or restrict certain processing activities
• Request data portability
• Withdraw consent at any time where processing is based on consent

7. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

8. International Transfers

Your data may be processed by service providers located outside the European Economic Area. Where such transfers occur, we ensure appropriate safeguards are in place to protect your information in accordance with applicable law.

9. Children's Privacy

Our services are not directed at individuals under the age of 16. We do not knowingly collect personal information from children without parental consent.

10. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We encourage you to review this page regularly for the latest information.

11. Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us at:

Email: [email protected]

Address: ul. Marszałkowska 45, 00-648 Warsaw, Poland